Epiq Tech software solutions for internet auctions

Internet Auctions

Today, most people recognize that the Internet has changed the way businesses and individuals handle shopping transactions. After all, millions of people go online to buy everything from computer software to office supplies to heavy equipment. Nowhere has that change been most obvious than in the popularity of Internet auctions. Internet auctions work similarly to traditional auctions. A seller places an item up for bid and interested buyers offer to purchase it for steadily increasing amounts of money. The differences, however, are in how this simple process is executed and in the array of benefits it provides for both involved parties.

In order to understand some of these reasons why Internet auctions are so popular, one must also realize that there are two types of Internet auctions. One type is a direct-sales auction; the other is a vendor-operated auction. Direct-sales auctions usually involve individuals who want to buy or sell items and often go through third-party sites in order to accomplish this goal. Vendor-operated auctions, on the other hand, usually involve businesses as the sellers and, sometimes, as the buyers. Some vendor-operated auctions go through third-party sites also, but many others use software to create their own online auctions.

Both types of auctions share many of the same benefits. For example, online auctions simply attract a greater audience than traditional, in-person auctions. People from all around the globe can participate in the bidding easily when these auctions are held on the Internet, so the chances of getting a bigger selection of bidders is increased. Likewise, buyers are more likely to find the items they want thanks to online auctions. Just as there are millions of bidders, there are also millions of sellers with a wide-range of items up for auction. Another benefit is that the prices are determined by competition among the bidders, so sellers can usually earn a better price for their goods than if they choose a fixed-price marketplace. While this may seem like a disadvantage for buyers, it isn't always. In many cases, buyers have been able to walk away with a nice deal on the item they really wanted thanks to strategic bidding. They are unlikely to get such a bargain in a fixed-price marketplace, even if the seller is willing to engage in price negotiations.

Another benefit of both types of auctions is that they save both buyers and sellers time. For the buyer, he or she doesn't have to devote hours, weeks, or longer trying to track down an item. Instead, they can sit at their desk, search for the item, and make an offer within minutes. Sellers don't have to worry about setting up displays in brick and mortar stores or in trying to lure in customers. They simply create a product description, post it using the auction software, and wait for the bidders to show up. Also, since the entire auction process is automated, the auction can be going on while the seller deals with other business.

Although the benefits are similar, there is at least two main differences. One difference is the amount of information required to sign up as a bidder. Direct-sales auctions, particularly those that go through third-party sites, require a minimum amount of information. They don't request any of your payment information since that information is only exchanged between the seller and the buyer. With vendor-operated auctions, however, users generally have to provide all payment and shipping information when they sign-up as a bidder, since the entire transaction from beginning to end will be handled solely by the vendor.

The second difference is in the security of the auction. Direct-sales auctions have a reputation for being risky propositions. Sellers lie about the goods for sale or never send them to the buyer while buyers fail to ever make payment. Thankfully, vendor-operated auctions are less likely to have these types of problems. In fact, many vendors even offer guarantees and warranties on the items they auction online.

Experience Epiq in Action.

Schedule a demo.

Book demo

Want to chat?

Contact Sales
REQUEST DEMO