Recovery — Features and Expertise
20 Years of customer focus
View customer success storiesDrive superior results
This page has features and expertise information on the tools and intelligence that drive superior investment recovery results.
“From idle asset identification to redeployment and divestment, the tools and intelligence are what an experienced team really needs.”
Idle asset identification
Idle asset entry by both recovery personnel and field personnel to leverage resources
Approval for assets entered by field personnel along with notifications of new assets
Multiple asset parameters, descriptions, characterists, conditions, codes, and images
Comprehensive location and organization support, idle asset tracking, management, and status
Internal asset redployment venue
Employee accessible, password protected, easy to use venue for redeployment activities
Viewing redeployment items
Intuitive categorization, browsing, locating and advanced search for redeployment items
Asset transfer requests
Streamlined redeployment request process, new request alerts, and request review
Recording the transfer
Configurable notifications and accounting routing control to correctly record the asset transfer
Asset divestment venues
Online auction divestment with immediate price discovery, notifications, and bidder ranking
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Maximizing asset value
Sealed bid, catalog sale, and consignment to maximize asset value and bottom line impact
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Asset advertisement
Intuitive asset display with conditions, specifications, classifications, and certifications
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Tracking of transactions
Order creation and tracking for scrapped, donated, auctioned, sold, and redeployed assets
Promotion, visibility and support
- Asset marketing and promotion
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User sign up, selection, and updating of user asset notification preferences and account settings
Public and private contact lists, powerful contact sorting, and list building tools
Asset broadcasts with pictures, terms and conditions, comprehensive asset lists, and pricing
Redeployment and divistment notifications for distribution to a contact list or targeted group
- Visibility and reporting
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Comprehensive reporting and analysis on divestment events, redeployments, trends, and buyers
Intuitive workflow with reusable templates and structured, repeatable processes
Oragnization and location-based reporting for inventory, orders, invoices, and contacts
System roles to grant access based on functions, groups, locations, or organizations
- Expertise and support
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Solution set up, deployment, and configuration to align with surplus and recovery goals
User training with best practices, reployment techniques, and auction event structuring
Event day management, recovery desk support, knowledge base, site administration and set up
Implementation support and solution roll-out to maximize organizational adoption
- Infrastructure
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Hosted, best-of-breed solution designed for internet delivery with web services
Multi-channel technical and help desk support to aid recovery personnel and divestment events
Secure architecture and hierarchy designed to protect people, events, and data
Industry leading facilities, network, and hardware for optimal performance
